Published July 2025
As artificial intelligence becomes more autonomous—drafting emails, prioritizing leads, even predicting revenue—it’s tempting to believe machines can take the wheel. But according to a 2024 Gartner report, over 40% of agentic AI projects may be canceled by 2027—not due to poor performance, but due to misaligned expectations and lack of human oversight.
This article explores the rising need for critical human judgment in AI integration. Automation is not the same as autonomy, and conflating the two can become a strategic liability. Business leaders must evolve beyond “plug and play” automation strategies and begin architecting systems that embed ethical oversight, interpretive logic, and accountability.
Industry experts from Dataco, Botpress, Nisum, QuickBlox, and Kryterion share insights on how AI should augment—not replace—human decision-making. Kryterion’s own Dr. Leslie Thomas emphasizes the rising importance of “human-centric” skills like creativity, collaboration, and ethical reasoning—none of which AI can replicate.
The article proposes new frameworks such as judgment KPIs and decision alignment scores to measure responsible AI use. The takeaway: organizations that combine AI fluency with strong critical thinking and governance will lead the future—not by trusting machines blindly, but by designing smarter systems from the start.
👉 Read the full article to learn how forward-thinking leaders are redefining AI’s role in business.
