Upskilling and Re-skilling in the Age of AI: Kryterion at CEdMA Enterprise Conference 2025  

As artificial intelligence continues to reshape industries, learning and development teams across the globe are being tasked with one of the most pressing challenges of our time: ensuring that individuals and organisations aren’t just keeping pace but actively evolving. 

Kryterion is proud to be speaking at the upcoming CEdMA Enterprise Conference 2025, taking place at the Heathrow Renaissance from April 28–30.  

Our session, titled “Upskilling and Reskilling in the Age of AI,” will be led by Leslie Thomas, Chief Psychometrician, and Chad Fletcher, Director of Product. Taking place at 9:30 on Wednesday, 30 April, this discussion aims to inspire, challenge, and reframe how learning teams prepare for an AI-driven future. 

Why This Topic, and Why Now? 

We’re living in an era where the pace of technological change is outpacing traditional training models. In this session, Leslie and Chad will explore how the right certification strategies can empower organisations to future-proof their workforce and their customer ecosystem. The conversation will focus on: 

  • The widening skills gap brought on by AI and automation 
  • How SaaS and tech organisations can meet these changes through intentional, scalable learning journeys 
  • Real-world examples of certification programmes that successfully drive client enablement and platform mastery 

Whether you’re designing learning pathways for internal teams or delivering customer education at scale, this session will highlight the frameworks Kryterion uses to help global technology companies pivot from reactive training to proactive skill-building. 

Certification as a Strategy for Resilience 

At Kryterion, we believe that certification is no longer just about proving knowledge; it’s about building trust, encouraging adoption, and enabling long-term value. With the rise of AI-powered tools and platforms, there is a growing need for structured, verifiable learning programmes that support both reskilling existing talent and onboarding the next generation of professionals. 

Through our work with companies across Europe and beyond, we’ve seen how credentialed learning can bridge the gap between innovation and implementation. Leslie and Chad will bring those insights to the CEdMA stage, providing practical takeaways for leaders tasked with scaling learning in uncertain times. 

Join Us in London 

The CEdMA Enterprise Conference 2025 is one of the premier gatherings for customer education leaders, bringing together voices from across the tech landscape to discuss what it really means to be future-ready. We’re excited to be part of the conversation and look forward to connecting with peers, partners, and pioneers. 

Let’s shape the future of learning together. 

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